Why harsh feedback never works?

Source: Vector.com

Receiving feedback is an essential part of personal and professional growth. However, feedback that is delivered in a harsh or negative manner can be demotivating and counterproductive. In this blog, we will explore why harsh feedback never works and what can be done instead to provide constructive criticism.

1. Triggers a Defensive Response: Harsh feedback often triggers a defensive response in the recipient. When we feel attacked or criticized, our natural reaction is to protect ourselves and push back. This can lead to a breakdown in communication and a lack of receptivity to the feedback. In contrast, constructive feedback that is delivered in a supportive manner can help build trust and create a safe environment where individuals feel comfortable receiving feedback and taking action.
   
   
2. Undermines Confidence and Motivation: Harsh feedback can also undermine confidence and motivation. When feedback is overly critical and negative, it can make the recipient feel like they are not good enough or that their efforts are not appreciated. This can lead to a decrease in motivation and a lack of willingness to take risks and try new things. In contrast, feedback that is delivered in a positive and supportive manner can help build confidence and motivation, encouraging individuals to continue to strive for improvement.
   
   
3. Creates a Hostile Environment: Harsh feedback can create a hostile environment that is not conducive to productivity and growth. When individuals feel like they are being attacked or criticized, they may become defensive and combative, leading to a breakdown in communication and collaboration. In contrast, a positive and supportive feedback environment can foster open communication and encourage individuals to work together towards common goals.
   
   
4. Hinders Learning and Growth: Harsh feedback can also hinder learning and growth. When feedback is overly critical and negative, individuals may be less willing to take risks and try new things, for fear of failure and further criticism. This can lead to a stagnant and unproductive work environment. In contrast, feedback that is delivered in a constructive and supportive manner can encourage individuals to take risks and try new things, leading to innovation and growth.
   
   
5. Misses the Mark: Finally, harsh feedback can miss the mark by focusing on the negative aspects of a person's performance or behavior, rather than the positive. When individuals feel like they are only being criticized, they may overlook their strengths and fail to recognize areas where they are doing well. In contrast, feedback that is delivered in a positive and supportive manner can help individuals recognize their strengths and identify areas for improvement.

In conclusion, harsh feedback never works because it triggers a defensive response, undermines confidence and motivation, creates a hostile environment, hinders learning and growth, and misses the mark. Instead, feedback that is delivered in a constructive and supportive manner can build trust, foster open communication, encourage collaboration, and promote personal and professional growth. When providing feedback, it is important to focus on the positive aspects of a person's performance or behavior, while still addressing areas for improvement. By doing so, individuals can feel valued, motivated, and supported in their efforts to improve and grow.